We’re the UK’s most trusted personal alarm service
Fast, reliable, caring. Because no one should face an emergency alone.
4500 lives saved
every month15 second response
we answer calls fastTrusted for 40 years
by families across the UK100,000+ calls
Answered every monthSomeone who cares will always be here for you
Trained emergency team here fo you day and night
24/7
In an emergency, every second counts.
15
second response
We'll help you choose a plan to fit your lifestyle.
Help me chooseLive your life with confidence
Life is full of risks. But it’s for living.
Careline365 is about freedom. You can choose to have cover wherever you go, and our 24/7 monitoring means you can always get help, at home or out and about.
For you, that means continuing to live independently. For your loved ones, it’s the reassurance that someone is always nearby.
Because we believe no one should face an emergency alone.
4500 lives saved
every monthWe get an alert.
We take it from there.
If something happens, a fall, a sudden illness, or a moment of doubt, we’ll answer in seconds.
You press your alarm
Or it calls us automatically if a hard fall is detected. If it was an accidental press, don't worry – just let us know when we answer, and we'll take it from there.
How our alarms workWe answer within seconds
One of our emergency care team speaks to you directly through the device – you don’t need a phone.
Our specialist care team100,000+ calls
answered every monthWe organise help
We listen carefully, quickly assess the situation, and swiftly arrange the right support, whether that’s a family member, neighbour, or emergency services.
What happens in an emergencyOur people are our service
Behind every call is a team of over 400 dedicated professionals based right here in the UK.
Many are ex-999 call handlers and care professionals who know how to respond in critical situations. They’re trained to the highest industry standard to provide expert knowledge and calm reassurance when it’s needed most.
When a personal alarm is activated, it’s about connecting directly with someone who knows exactly what to do. Professionals that care. That’s us.
More 5 star reviews than any other provider.
Peace of mind, from less than £1 a day.
Careline365 provides round-the-clock access to expert emergency support and 24/7 monitoring, so whenever help is needed, someone will answer, quickly, calmly, and trained to help.
For under £1 a day, it’s a simple safety net that can make a life-changing difference, at a fraction of the cost of a care home, and without all the emotional upheaval a move might cause.
Our EverNear™ promise
EverNear™ is what we call our personal alarm service, a commitment to being there whenever you need us.
From the moment you first get in touch, to the call that gets answered in the middle of the night, we’re here to support you.
EverNear is not a product. It’s a promise. It’s being there, consistently, reliably, and with genuine care. And it’s built on:
- Industry-leading emergency response times
- A fully trained, UK-based, emergency team
- Being referred by the NHS
- 24/7 monitoring and response, 365 days a year
- Family alerts and emergency coordination
15 second response
we pick up within 15 seconds“It’s such a relief to know Mum is never on her own.”
Daughter Lucy talks with her mother, Linda, about the peace of mind they get from knowing our team is always ready to help in an emergency.
Why people choose Careline365
40
years
50000
24/7
Find the right support for you or someone you love.
Whether you’re ready to get started or just want to understand your options, we’re here to help.
or call us free on +448001013333
Explore
Frequently asked questions
A personal alarm is a small wearable device that allows you to call for help at the press of a button. It’s designed for older adults or anyone who may need support in an emergency, whether at home or out and about.
When activated, the alarm connects you to a trained response team through Careline365’s EverNear service, so someone can speak with you and arrange help straight away.
When a personal alarm is pressed, or if fall detection is triggered automatically, it sends an alert through to a 24/7 monitoring team. Within seconds, a trained responder will speak to you through the device to understand what’s happened and decide what help is needed. When a personal alarm is pressed, or if fall detection is triggered automatically, it sends an alert through to a 24/7 monitoring team.
Within seconds, a trained responder will speak to you through the device to understand what’s happened and decide what help is needed. Find out more about how fall detection works here.
A personal alarm is for anyone who wants to feel safer and more supported, especially older adults, people living alone, or those with health conditions or mobility concerns. It’s ideal for people who want to continue living independently at home, with the reassurance that help is always available at the press of a button.
It also gives families peace of mind that their loved one can quickly connect to a trained response team in an emergency.
When the alarm is pressed, you are connected to a trained responder within seconds through Careline365’s EverNear service. They will speak with you to understand what’s happened and stay on the line while arranging the appropriate help.
This may include contacting a family member, caregiver, or emergency services, depending on the situation. If the alarm is pressed accidentally, that’s no problem. The team will simply check that you’re safe before ending the call.
EverNear is Careline365’s personal alarm service, providing 24/7 monitoring and emergency response support. When a personal alarm is activated, EverNear connects you to a trained team who can speak with you, assess the situation, and arrange help quickly.
It's designed to connect you to help when it matters most, whether you're at home or out and about.
The cost of a personal alarm depends on your individual needs, including the type of device and level of support required. At Careline365, EverNear plans are from £1 a day and are tailored to each person to make sure they receive the right level of protection.
To find out what would best suit you or your loved one, you can get a free quote here.
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