Choose Your Personal Alarm
Essential Plan
Essential Plan includes:
Complete Plan
Complete Plan includes:
Essential+ Plan
Essential+ Plan includes:
GPS Pendant Fall Plan
GPS Pendant Fall Plan includes:
GPS Pendant Plan
GPS Pendant Plan includes:
Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.
By joining the Careline365 service, you benefit from
Simple setup
24/7 monitoring
Lifetime warranty
How Careline works
Order
Choose your personalised alarm plan, browse online or call our 24/7 expert team. They will support you to pick the perfect package to suit your lifestyle.
Connect
With free 24hr next day delivery and simple set-up there’s no need to wait. Simply plug your SmartLife alarm into your power socket and it’s ready to use.
Peace of mind
Contact our emergency response team at the press of a button. They’re on hand 24/7 to ensure you receive the help you need, whenever you need it.
Careline provides a vital lifeline
Thousands trust us to support their independence, and we work hard every day to provide peace of mind to you and your loved ones
Careline FAQs
By choosing a fall detector pendant, you benefit from automatic alerts after a fall. This means you won’t need to press the button if you fall and can’t get up.
The fall detector pendant is programmed to sense when you have fallen. If you do not move within twenty seconds after a fall, the alarm will send an automatic alert to our monitoring centre, and a member of our team will answer your alert and arrange help on your behalf.
Find out more by calling our team on 0808 304 4336.
If you choose one of ourout of home alarm plans, you will benefit from GPS tracking. When your alarm is activated, the GPS feature will provide our monitoring team with your location, allowing them to send the help you need direct to your location.
All pendants are IP67 rated, meaning they are water resistant for up to thirty minutes in one metre of water. This means you can safely continue to wear your pendant in the shower. However, we do not recommend wearing your pendant in the bath, as exposure to soapy water may damage the waterproof seal.
The alarm base unit is not waterproof and should not be exposed to water.
We are committed to helping you feel confident and reassured. That means knowing you can rely on your personal alarm. If you experience any problems with your personal alarm base unit or pendant, call our team on 0808 304 4336 and our team will arrange a replacement.
All orders are dispatched with free next day delivery if ordered before 5pm. This means your personal alarm could be with you within 24 hours of placing your order.