What is a Fall Detector?

Fall Detector works in a similar way to our standard pendant alarms, allowing customers to press a button if they need help anywhere in their home or garden. The Fall Detector has an added layer of security by automatically generating a call for assistance if a fall is detected.

The Fall Detector alarm takes the following action:

1. If you fall, the pendant will detect this.

2. The alarm unit automatically calls our Platinum Accredited Care Team who answer within seconds.

3. The Care Team talk to you over the alarm loudspeaker to identify the best course of action and reassure you.

4. Depending on the situation, our Care Team contact a neighbour, family member, friend or if needed, emergency services.

Careline Customer Reviews

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Mr Vier
Borehamwood
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Mr Norman
Suffolk
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Matt Harridge
West Sussex
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Liverpool

Choose Your Personal Alarm

To help you choose, start by selecting where you would use your personal alarm. In home only or at home and on the go.
Analogue Basic Pendant

Essential Plan

From £9.99 / Month
When paying quarterly

Essential Plan includes:

Standard connection speeds
Landline required
Lightweight water-resistant pendant
View Plan
Digital Fall Detector

Complete Plan

From £28.74 / Month
When paying annually
Fastest Connecting
Fall Detection

Complete Plan includes:

Our fastest connection speeds
No landline required
Simple plug in and go set-up
Lightweight water-resistant pendant
View Plan
Digital_Pendant

Essential+ Plan

From £23.74 / Month
When paying annually
Fastest Connecting

Essential+ Plan includes:

Our fastest connection speeds
No landline required
Simple plug in and go set-up
Lightweight water-resistant pendant
View Plan
GPS Pendant

GPS Pendant Fall Plan

From £27.74 / Month
When paying annually
GPS Tracking
Fall Detection

GPS Pendant Fall Plan includes:

GPS connection + location tracking
In-built pendant speaker
Simple set-up
GPS water-resistant pendant
View Plan
GPS Pendant

GPS Pendant Plan

From £25.74 / Month
When paying annually
GPS Tracking

GPS Pendant Plan includes:

GPS connection + location tracking
In-built pendant speaker
Simple set-up
GPS water-resistant pendant
View Plan

Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.

What is Careline?

The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency. The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package. The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team. In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.

A powerful little pendant

The pendant which accompanies the Careline alarm's base unit has some useful features: It's lightweight, comfortable and discreet. It can be worn around the wrist or neck. It's waterproof for use in the bath or shower. It has a range of around 100 metres for use in the garden.

Supporting independence

Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this. Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.

Free Next day delivery

Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering. If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.

Careline is here to support you 24/7

Simple installation and rapid response times

Free next day delivery

Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.

Money back guarantee

We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee2.

24/7 customer service

Our team are always available to answer your questions, supporting customers and their loved ones alike.

Lifetime guarantee

We deliver real value without compromising on quality. All our plans come with our lifetime warranty.